Shipping policy
Shipping Policy
At Calmiso, we aim to provide clear and reliable shipping information so you can shop with confidence. Please review the details below before placing your order.
Shipping Origin
Orders are shipped from our international fulfillment partners. This allows us to carefully manage product quality, packaging standards, and availability while offering fair and transparent pricing to our customers.
Order Processing Time
Orders are typically processed within 2–4 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Shipping Destinations
Calmiso currently ships to the following regions:
- United States
- Canada
- Australia
Shipping Fees & Estimated Delivery Time
| Order Value | Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|---|
| Orders under $35 | Insured Standard Shipping | $5.90 | 10–18 business days |
| Orders under $35 | Insured Express Shipping | $8.90 | 7–12 business days |
| Orders $35 and above | Free Standard Shipping | FREE | 10–18 business days |
Estimated delivery times include international transit and local carrier handling. Actual delivery times may vary due to customs processing, local postal services, or seasonal demand.
Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking updates to become active.
Customs, Duties & Taxes
Product prices displayed on our website include applicable taxes where required. In most cases, customers in the United States, Canada, and Australia will not be charged additional import duties. However, customs policies may vary by country, and Calmiso is not responsible for delays caused by customs inspections.
Shipping Delays
While we strive to meet estimated delivery timelines, occasional delays may occur due to factors beyond our control, including customs clearance, carrier disruptions, or public holidays.
Contact Information
If you have any questions regarding shipping or delivery, please contact our support team at:
📧 support@calmiso.com
Last updated: May 2025